If I’m unhappy

If you are unhappy, we will take this seriously. In the first instance, you should speak to your support worker or manager. In most instances they will be able to solve the problem.

If they can’t, or if you remain unhappy, you can speak to the member of the Practice Development team assigned to you, or your Operations Director.

If these approaches don’t work, you can write directly to Steph Thompson, Managing Director of Waymarks by email to steph.thompson@waymarks.org.uk or by post to:

Waymarks
Building 1430
Arlington Business Park
Theale
Reading
RG7 4SA

Or, if you want your concern to be raised anonymously, you can take advantage of our confidential, independent whistleblowing service on 0800 915 1571.