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Supporting richer lives through the Inclusion Web

Waymarks News
9 May 2018

Last year Waymarks adopted the ‘Inclusion Web’ as a model underpinning the support we offer. Originally developed by the National Development Team for Inclusion (NDTI), the Inclusion Web is a tool to help providers get to know people better, to work with them to achieve a more included life, and to track progress.

The Inclusion Web is helping us enable individuals to have positive and safe relationships in their lives, to increase their independence, to have a wider range of experiences, choices and opportunities, and will ultimately help people move away from ‘specialist’ services.

The tool generates data, and this blog reports on the first of the data releases.

Engaging with 40% more people

In the 6 months since introducing the tool we have seen an overall 11% increase in the number of places visited by the people Waymarks works alongside and, remarkably, a 40% increase in the number of people the individual engages with. As the aim of the Inclusion Web is to help individuals have more people, as opposed to just places, in their lives, the initial results are very positive.

One individual – I’ll call him Gregory – now visits 14 locations and is in contact with 25 people. Six months ago both these figures were just 9. Behind the numbers, Gregory is now actively looking for work and has joined a local football team to increase his social circle. Six months ago he would not have considered either of these.

Not everyone has seen positive change. ‘Ridley’ has dropped 3 places and 4 people. That’s probably not great, but the good news is that because it is now monitored, we can focus on understanding the issue and putting changes in place to get him back on track.

Building momentum

Some people have chosen not to participate and of course we cannot force people to get involved. But having seen the overall results, one individual changed his mind and started participating from February. And for others, we have started using the principles of the Inclusion Web to inform the support they receive – without collecting progress data.

To help us keep momentum. discussions are held and data captured each month.  This gives the team and the person we work alongside the opportunity to document developments and also highlight any obstacles. This is shared with the Clinical Practitioner who will support the team to overcome these obstacles and also can help positively reinforce progress the person we work alongside has made in any given area.

It is early days – but the future appears bright for the quality of Waymarks support, enhanced by the Inclusion Web.